Payment Terms

Valid from: 13 May 2026

1. Introduction

Thank you for shopping at We are MFEO (wearemfeo.com). These Payment Terms describe the rules for making payments in our online store, including accepted payment methods, settlement currency, transaction security, and procedures for confirming and resolving payment issues.

By placing an order with us, you agree to be bound by these Payment Terms in addition to our Terms of Service, Privacy Policy, Return & Refund Policy, and Shipping Policy.

2. Accepted Payment Methods

At We are MFEO, we offer several safe and convenient payment methods:

• Shop Pay: Shopify's accelerated one-click checkout
• Visa: credit and debit cards
• Mastercard: credit and debit cards
• UnionPay: credit and debit cards
• Apple Pay: a fast and secure payment method for Apple device users
• Google Pay: mobile payments for Android users

Available payment methods may vary slightly depending on your device, browser, and location.

3. Currency and Prices

All transactions in the We are MFEO store are processed in Australian Dollars (AUD).

Product prices are displayed in full next to each product and are GST-free, as CFG607 Limited is not currently registered for Australian Goods and Services Tax (annual taxable turnover is below the AUD $75,000 non-resident registration threshold).

In the case of payment made with a card issued outside Australia, your bank or card issuer may apply an exchange rate or additional fees for international transactions — these are determined entirely by your bank and we are not responsible for them.

4. Payment Security

The security of your data is our priority. All transactions on wearemfeo.com are encrypted using Secure Sockets Layer (SSL/TLS) technology and processed through certified payment processors that meet PCI-DSS (Payment Card Industry Data Security Standard) requirements.

Payment card information is never stored or processed directly by We are MFEO. All card data is handled exclusively by our payment partners (Shopify Payments and the relevant card networks).

5. Payment Confirmation

After successful payment, you will receive an email confirming your order and the transaction details, sent to the email address you provided at checkout.

If you do not receive confirmation within 24 hours of placing your order, please:

1. Check your spam or junk folder
2. Verify the email address you provided was entered correctly
3. Contact us at support@wearemfeo.com with your name, order date, and approximate order total — we'll locate your order and resend confirmation.

6. Payment Problems

If there is a problem processing your payment (e.g. declined card, insufficient funds, expired card, incorrect billing information, or system error), your order will not be processed until payment is successfully confirmed.

Common causes of failed payments include:

• Card details entered incorrectly (number, expiry, CVV)
• Billing address does not match the address registered with your card issuer
• Card has expired or has insufficient funds
• Your bank has blocked the transaction (often the case with first-time international purchases — contact your bank to authorise)
• Your card does not support online or international transactions

If you encounter any issue or unexplained error, please contact our customer service team at support@wearemfeo.com and we'll help resolve it.

7. Authorisation and Order Processing

Order processing begins only after successful payment authorisation. If a transaction is cancelled or authorisation is declined, the order will be automatically cancelled — no funds will be charged.

An order confirmation email acknowledges that we have received your order; it does not constitute acceptance. A binding contract of sale is formed only when we dispatch your order and send you a shipping confirmation email.

For full details on processing times and delivery, please refer to our Shipping Policy.

8. Refunds and Cancellations

If you return a product or cancel your order, your refund will be issued to the same payment method used for your purchase. Refunds are processed within 5–10 business days after we approve the return.

The exact time the funds appear in your account depends on your bank or payment provider — typically 1–3 additional business days.

For detailed refund eligibility, timelines, and the returns process, please see our Return & Refund Policy.

9. Protection Against Fraud

To ensure the security of your transactions, We are MFEO uses automated fraud detection tools provided by our payment processors and Shopify's risk-analysis systems.

If we detect suspicious activity on your order (for example, mismatched billing and shipping addresses, unusual order patterns, or high-risk indicators), we may:

• Place your order on hold pending manual review
• Request additional verification of your identity or payment method
• Cancel and refund the order if fraud is confirmed or cannot be ruled out

These measures protect both our customers and our business. If your order is held for review, we will contact you using the email or phone provided at checkout.

10. Updates to Payment Terms

We are MFEO reserves the right to update these Payment Terms at any time. The current version is always available on this page at wearemfeo.com, and changes are effective from the moment they are published.

Where changes are material, we will notify customers by email or via a prominent notice on our website. Your continued use of the website and checkout after changes are posted constitutes your acceptance of the revised terms.

11. Contact

For any questions regarding payments, please contact us: